It all began in 2007, by doing small odd jobs to help out friends and family. In 2011, the company took on a full-time focus and became a leading service provider to the community. In 2016, Gerald’s Custom Handyworks was incorporated and we began adding to our team.
Our primary goal is meeting the needs of home owners requiring repairs and improvements at a reasonable rate. We do this in a timely manner with a personal but professional approach.
Honesty, transparency, integrity, good relationships and providing value are our foundation. You will experience openness and honesty regarding all aspects of your project. From the initial site assessment and estimating, to the completion of the project, we stand behind our work. We know that renovations can be challenging to live through, but we like to make sure you enjoy the experience and the end result. We appreciate the relationships we have with each of our customers.
When it comes to doing business, we also recognize that value is important.
We look at value in three ways:
In collaboration with you, we clearly define what work needs to be done. This begins at the initial project assessment and estimate. We like to listen carefully to your wants and needs and discuss the best approach. After that, the work is performed meeting or even exceeding the local building code requirements, keeping in mind your personal wishes as much as possible.
We like to make sure things are done right. In the event of any issues, all reasonable efforts will be taken to satisfy you as a customer.
We guarantee it!
During our work, we make every effort to make each step count. This enables us to minimize the disruption to your home as we complete the project. Every step must bring the project closer to a completed, quality result.
We believe that since you are the one paying for the service you need to know what you are paying for. We provide a price that reflects everything that is required. Our goal is to eliminate surprises. Before the work begins, we will provide you with a complete project estimate with detailed information outlining the steps of the project and the expected cost. If the project requires multiple phases we will recommend the phases accordingly. We only do work that you agree to have done!
Gerald, Syd, and Chris were a pleasure to have working in our home through the numerous stages over several months to complete their work between the stages I was working. They were always pleasant, personable, respectful of us and our home, and always willing to answer questions or talk through upcoming plans to ensure a complete understanding of the work required by each of us so that nothing in the project was missed. Gerald was always very forthcoming and reliable about when work would be done (...)
Thanks Gerald and team for your huge part in making our project a complete success.
We have nothing but the highest compliments for you and are happy to share our recommendation for your services with anyone in need of a basement build.
Rob and Susan
I couldn’t be happier with the work on my bathroom by Gerald and his crew. The bathroom exceeds my expectations in every way. The attention to detail was incredibly thorough and every one of my requests was met perfectly. The guys were fantastic to work with and I have peace of mind knowing everything was done right. I look forward to working with Gerald and his crew again on future projects.
Thank you, Gerald! We appreciate all your time and help with our powder room project. And I was thrilled to have it done earlier than expected.
We will definitely contact you to check in the next time we need help on a house project.